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Hi Melerix,
Arcsoft Totalmedia Showbiz 3.5 Update
It could be difficult when things don't work the way it should be on your computer. I understand that after performing a clean install of Windows 10 Build 9879, and when you try to install Arcsoft TotalMedia 3.5.7.359, it cause explorer.exe to crash. This issue could be due to compatibility of this software. Let’s try to narrow down to see what exactly is causing this issue and try to fix it.
Make sure that you install KB3019269 as it is an important update for Build 9879. Refer to the following link for more information:
I suggest you to try install Arcsoft TotalMedia 3.5.7.359 software in compatibility mode and check.
![Arcsoft Totalmedia 3.5 Update Arcsoft Totalmedia 3.5 Update](https://www.softgozar.com/Image/Softwares/Screenshot/ArcSoft_TotalMedia_3.5.7.259_2267_2_SoftGozar.com.png)
Follow the steps to install in Compatibility mode:
a. Right click the set up file and select Properties then tap or click the Compatibility tab.
b. Place a check in the Run this program in compatibility mode box.
c. Tap or click the drop down box and select a previous Operating System, then tap or click OK.
b. Place a check in the Run this program in compatibility mode box.
c. Tap or click the drop down box and select a previous Operating System, then tap or click OK.
Also see: Make older programs compatible with this version of Windows
Note: Also applies to Windows 10 Technical Preview.
If the issue persist, I would like to inform you that since Windows 10 Technical Preview is a testing environment not all programs/software are compatible with it. If installing the Arcsoft TotalMedia 3.5.7.359 software in compatibility mode doesn't help, you can contact the manufacturer of the software or their help related forums for further assistance.
Arcsoft Totalmedia 3.5 Update Windows 10
Please reply us on the status of the issue to assist you further.